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Hotel Front Desk Agent
$27k-36k (estimate)
Full Time 1 Week Ago
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Rahim Enterprises Llc is Hiring a Hotel Front Desk Agent Near Tamarac, FL

Hampton Inn in Tamarac, FL is looking for one hotel front desk agent to join our strong team. We are located on 5701 Madison Ave, Tamarac Fl 33321. Our ideal candidate is self-driven, punctual, and engaged.

Benefits

  • We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

Job description

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Potential Career Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Position Requirements

    *Immediately greet guest and offer to assist with their needs. *Register and assign guests to hotel rooms. *Establish method of payment and verify credit. *Make and confirm reservations. *Compute bills, collect payments, and make change for guests. *Transmit and receive messages, using telephones or PMS system. *Respond to guest requests in a timely manner. *Receive and resolve guest complaints, elevating to supervisor if necessary. *Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. *Perform bookkeeping activities, such as balancing accounts and conducting audits. *Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. *Follow sustainability guidelines and practices related to HHM’s Earth View program. *Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. *Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. *Ensure overall guest satisfaction. *Perform other duties as requested by management.

Experience

    *High School diploma or equivalent preferred. *Previous customer service experience or equivalent training required. *Knowledge of PMS systems preferred.

Work Environment and Context

    *Work schedule varies and may include working on holidays, weekends and alternate shifts. *Requires standing for extended periods, walking, pushing, lifting up to 25pounds, bending and reaching, stooping, kneeling, or crouching.

Job Types: Part-time, Full-time

Benefits:

    *Employee discount *Health insurance *Paid time off

Schedule:

    *8-hour shift *Evening shift *Holidays *Night shift *Weekend availability.

Ability to commute/relocate:

  • Tamarac, FL 33321: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Hotel experience: 1 year (Preferred)

Qualifications

  • Hotel experience: 1 year (Preferred)

We are looking forward to reading your application.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00 - $14.50/hour.

About Rahim Enterprises Llc: Rahim Enterprises Llc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://www.hilton.com/en/hotels/flltahx-hampton-suites-ft-lauderdale-west-sawgrass-tamarac-fl/.

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Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

05/15/2024

Show more

The job skills required for Hotel Front Desk Agent include Customer Service, Guest Service, Front Office, Scheduling, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Hotel Front Desk Agent job description and responsibilities

Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.

01/10/2022: Wilmington, NC

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.

01/03/2022: New Britain, CT

They are ready to greet with a smile and offer necessary assistance to hotel guests.

03/05/2022: Billings, MT

They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.

03/05/2022: Clearwater, FL

The front desk agent has a relatable personality and a great desire to work with people.

01/07/2022: Pine Bluff, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Hotel Front Desk Agent jobs

A front-desk agent should be smiling at the time.

03/09/2022: Sioux City, IA

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

12/20/2021: Minneapolis, MN

The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.

01/21/2022: Minneapolis, MN

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/06/2022: Baton Rouge, LA

Ability to work varying schedules to reflect the business needs of the hotel.

01/01/2022: San Jose, CA

Step 3: View the best colleges and universities for Hotel Front Desk Agent.

Calvin University
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